The client cannot reach the SQL Server instance because of network, configuration, or authentication issues.
“A network-related or instance-specific error occurred” means the SQL Server client cannot reach or accept your connection request. Verify the server name, enable TCP/IP, open the firewall port (1433 by default), and confirm SQL Server is running to resolve the issue.
A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible.
SQL Server throws this connection error when the client library cannot open a network path to the target instance.
The message appears before any login negotiation, so no SQL is executed.
The error blocks applications, ETL pipelines, and BI tools from reaching data, making quick resolution critical for uptime, reporting, and user satisfaction.
Disabled network protocols, wrong server name, or unreachable ports prevent the SQL Server Browser or TCP listener from responding, triggering the message.
Authentication failures do not raise this error; they appear later.
The root issue is usually network or service‐level.
Start by confirming the instance is running, then test network access with ping
or telnet
.
Next, validate the connection string and enable required protocols in SQL Server Configuration Manager.
Finally, open the firewall port (1433 default) or configure an explicit static port for named instances to avoid dynamic port confusion.
Local development: Enable TCP/IP and Named Pipes; restart the SQL Server service.
Docker or VM: Map host port 1433 to container/guest port 1433 and allow inbound traffic.
Azure SQL Managed Instance: Add the client IP to the firewall rules or use a VPN/private endpoint.
Deploy monitoring that alerts when the SQL Server service stops.
Standardize instance naming and static ports in Dev, Test, and Prod environments.
Use Galaxy’s connection templates to store validated connection strings so teams reuse proven settings instead of retyping them.
“SQL Server does not exist or access denied” appears in older drivers but shares the same root causes; follow identical troubleshooting steps.
“Cannot open database requested by the login” occurs after the connection is made and relates to login mapping, not network reachability.
.
The SQL Server Database Engine service or SQL Server Browser service is stopped.
A typo or missing instance name causes the client to query DNS for a non-existent host.
Port 1433 (default) or the dynamic port assigned to a named instance is blocked.
TCP/IP is disabled in SQL Server Configuration Manager, so the listener never binds to the port.
The client cannot resolve the server’s host name to an IP address.
.
Not always. The service may be running but unreachable because of firewalls or disabled TCP/IP.
Default instances listen on TCP 1433. Named instances choose a dynamic port unless you configure a static one.
Galaxy stores validated connection profiles and highlights unreachable hosts in its AI copilot, reducing setup errors.
Only for named instances using dynamic ports. Static ports allow you to stop SQL Browser for security.